Your challenges
- Different statuses across carrier, TMS, ERP and customer systems.
- Transport documents received late or incomplete.
- Incidents requiring searches across several histories.
Industry
Handle delivery exceptions with the right operational context.
Subti can reconcile orders, transport documents, delivery events and handling rules to prepare or execute authorised actions in TMS, ERP and customer tools.
Where your AI can help.
Processes to delegate
- Order tracking
- Transport-document checks
- Incident classification
- Claim preparation
Your tools
- TMS, WMS and ERP
- Carrier portals and event tracking
- DMS and transport-document reading
- CRM, helpdesk and reporting tools
An example mission
Transport and logistics
Subti can reconcile orders, transport documents, delivery events and handling rules to prepare or execute authorised actions in TMS, ERP and customer tools.
Human control : Access restricted to relevant shipments and customers · Factual sources retained with classification · Human approval of claims and compensation · Traceability of status changes and communications
FAQ
Questions before scoping.
Can Subti work on a carrier portal without an API?
Interface interaction can be assessed when technically and contractually authorised. It is tested across screen variants and equipped with visible checks.
Can it settle a claim on its own?
It can assemble evidence and prepare the file. Financial, contractual or commercial decisions remain subject to defined rules and approvals.
How is incorrect customer information avoided?
Messages are based on identified sources, priority rules and consistency checks. Ambiguous situations are handed to the team.
